Refund policy
Shipments are typically fulfilled on the same day before noon Monday through Friday during normal business hours (Eastern Standard Time) excluding major holidays. We hope to be able to offer international shipping soon so please check back in with us!
Post-purchase, you will receive a notification that will contain your tracking number. At this time we only offer FedEx 2 day shipping at a flat rate for all states that we ship to. If you have any issues with your order during transit, please first contact the carrier as noted in your tracking number. Should additional support be needed, we will do our best to work with the carrier to ensure shipping issues are corrected and your package is delivered in a timely manner.
Due to the nature of our products, and the risk of tampering, we do not accept returns or exchanges. If there are defects or damages with your order, please contact us at info@butunbody.com and we will be happy to help with a replacement.